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Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.

What is a cookie?
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.  Cookies contain information that is transferred to your computer’s hard drive.

Consent to receive cookies
By continuing to browse our website, you are agreeing to our use of cookies.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.  However, if you select this setting you may be unable to access certain parts of our website or use certain functionalities.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

To browse and delete cookies, you should go to the Privacy section of your browser’s Settings or Preferences. Note that you cannot manage the ‘Strictly necessary cookies’ (described below) as these are required to make our website function correctly, but you can manage these within your browser if required – please consult your browser’s documentation for how to do this).

What are the cookies doing and why?
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and usage reporting.

This is statistical data about our your browsing actions and patterns, and does not identify you.

Cookies enable us:

  • To store information about your preferences, and so allow us to customise our website according to your individual interests.
  • To carry out research and development.
  • To recognise you when you return to our website.

Types of cookies
We use the following types of cookies on our website:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Cookies used on our website
We use the following individual cookies on our website:

Cookie Name Usage
_ga

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

_gat

Used by Google Analytics to throttle request rate

_gid

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

gwcc

Enables us to understand where our online advertising is being effective. (Google Call Conversions)

Tawk.to
A cookie for use with the Tawk.to chat feature. Read more about tawk.to‘s privacy policy.

YouTube
Where video content from YouTube is played on the website, cookies from YouTube might be added. Read more about YouTube’s privacy policy.

Vimeo
If video content from Vimeo is played on the website, cookies from Vimeo can be set. Read more about Vimeo’s privacy policy.

Google and Google Analytics
We use Google Analytics to better understand how visitors use our website allowing us to improve our online service and experience to you. These cookies are set by Google Analytics, and are therefore technically not considered to be integral to the normal operating of the website. Read more about how Google uses cookies.

Google Ads
Google Ads cookies enable Storage on Site to present offers and promotional marketing to you on the Google Ads network that are personalised specifically to you. Read more about Google’s privacy statements and Ad personalisation.

LinkedIn
LinkedIn cookies allow Storage on Site to present offers and promotional marketing to you throughout the LinkedIn network. Read more about LinkedIn’s privacy policy.

Facebook/META
Facebook/META cookies allow Storage on Site to present offers and promotional marketing to you on the Facebook/META network, including Instagram. Read more about Facebook/META’s privacy policy.

Forminator Forms
We use Forminator to manage all the forms presented on the website. All forms capture your IP address for each submission for spam protection. We also capture a minimum of email address and name on each form to enable us to follow up any enquiry. When visitors or users submit a form we retain data for 90 days. All collected data is shared with our staff or third arty contractors in order to perform the necessary actions requested on the relating form submission.

Google reCAPTCHA
We use Google reCAPTCHA for spam protection. Their privacy policy can be found here.

hCaptcha
We also use hCaptcha for spam protection. Their privacy policy can be found here.

Brevo
We use Brevo to manage our subscriber list and email marketing. Their privacy policy can be found here.